ProIntro By HeadshotPro 4.8

Legal

Terms of Service

Last updated: September 25, 2026

Welcome, and thank you for your interest in ProIntro, operated by Postcrafts Pte. Ltd. ("ProIntro," "we," or "us"), and our website at www.prointro.com, including the digital business cards published on it and our related services (collectively, the "Service"). These Terms of Service are a legally binding contract between you and ProIntro regarding your use of the Service.

PLEASE READ THE FOLLOWING TERMS CAREFULLY:

BY CREATING AN ACCOUNT, OR BY OTHERWISE ACCESSING OR USING THE SERVICE, YOU AGREE THAT YOU HAVE READ AND UNDERSTOOD, AND, AS A CONDITION TO YOUR USE OF THE SERVICE, YOU AGREE TO BE BOUND BY, THE FOLLOWING TERMS AND CONDITIONS, INCLUDING PROINTRO'S PRIVACY POLICY (TOGETHER, THESE "TERMS"). IF YOU ARE NOT ELIGIBLE, OR DO NOT AGREE TO THE TERMS, THEN YOU DO NOT HAVE OUR PERMISSION TO USE THE SERVICE.

ARBITRATION NOTICE. Except for certain kinds of disputes described in Section 16 (Dispute Resolution and Arbitration), you agree that disputes arising under these Terms will be resolved by binding, individual arbitration, and BY ACCEPTING THESE TERMS, YOU AND PROINTRO ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN ANY CLASS ACTION OR REPRESENTATIVE PROCEEDING.

1. Service Overview

ProIntro lets you build a digital business card in a web editor, publish it to a public web address (prointro.com/<username>), and share it by link or QR code. Visitors to your card can view it and save your details to their contacts. ProIntro is part of the HeadshotPro family of products.

2. Eligibility

You must be at least 18 years old to use the Service. By agreeing to these Terms, you represent and warrant to us that: (a) you are at least 18 years old; (b) you have not previously been suspended or removed from the Service; and (c) your registration and your use of the Service is in compliance with any and all applicable laws and regulations. If you are an entity, organization, or company, the individual accepting these Terms on your behalf represents and warrants that they have authority to bind you to these Terms.

3. Accounts and Usernames

  1. Accounts. To publish a card you must create an account, either with an e-mail address and password or through a third-party account such as Google. You are responsible for keeping your login credentials secure and for all activity under your account.
  2. Usernames. Your username forms the public address of your card. Usernames are first-come, first-served and are not owned by you. We may refuse, reclaim, or change a username that impersonates another person or brand, infringes a trademark, is offensive, or is otherwise in breach of these Terms, and we may reserve certain usernames for our own use.

4. Payment Terms

Parts of the Service are free. Certain features require a paid plan. Before you pay any fees, you will have an opportunity to review and accept the fees that you will be charged. All fees are in U.S. Dollars and are non-refundable, except as required by law or as described below.

  1. Price. ProIntro reserves the right to determine pricing for the Service. We will make reasonable efforts to keep the pricing published on our pricing page up to date. We may change the fees for any feature of the Service if we give you advance notice of changes before they apply.
  2. Subscriptions. Paid plans are billed as a subscription that renews automatically each month on the date you first subscribed, until you cancel. You authorize ProIntro and our payment processor, Stripe, to charge the subscription fee and any applicable taxes to your payment method at each renewal.
  3. Cancellation. You can cancel at any time from the billing portal in your dashboard. You keep paid features until the end of the period you have already paid for, after which your account returns to the free plan. Cards beyond the free plan's limit are paused, not deleted. You must cancel before your renewal date to avoid being charged for the next period.
  4. Refunds. Subscription fees are generally non-refundable, and we do not provide refunds or credits for partial periods. If something went wrong with a charge, contact us at support@prointro.com and we will review it case by case.
  5. Delinquent Accounts. ProIntro may suspend or downgrade access to paid features for any account for which any amount is due but unpaid.

5. Licenses

  1. Limited License. Subject to your complete and ongoing compliance with these Terms, ProIntro grants you, for both your personal and commercial use, a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service.
  2. License Restrictions. Except and solely to the extent such a restriction is impermissible under applicable law, you may not: (a) reproduce, distribute, publicly display, publicly perform, or create derivative works of the Service; (b) make modifications to the Service; or (c) interfere with or circumvent any feature of the Service, including any security or access control mechanism or the "Made with ProIntro" branding shown on free cards.
  3. Feedback. If you choose to provide input and suggestions regarding the Service ("Feedback"), you grant ProIntro an unrestricted, perpetual, irrevocable, non-exclusive, fully-paid, royalty-free right and license to exploit the Feedback in any manner and for any purpose, without any obligation to provide attribution.

6. Ownership; Proprietary Rights

The Service is owned and operated by ProIntro. The templates, visual interfaces, graphics, design, compilation, information, data, computer code, products, software, services, and all other elements of the Service provided by ProIntro ("Materials") are protected by intellectual property and other laws. Materials exclude your User Content. All Materials are the property of ProIntro or its third-party licensors. There are no implied licenses in these Terms and ProIntro reserves all rights to the Materials not granted expressly in these Terms.

7. Third-Party Services

The Service may contain links to third-party websites and services, including the links you add to your card. Third-party services are not under ProIntro's control, and ProIntro is not responsible for their content or their use of any information you share with them.

8. User Content

  1. User Content Generally. The Service lets you add content to your card, including your name, contact details, links, text, photos, and logos ("User Content"). You retain any copyright and other proprietary rights that you hold in your User Content.
  2. License to ProIntro. By adding User Content to the Service, you grant ProIntro a worldwide, non-exclusive, royalty-free license to host, store, reproduce, format for display, publicly display, and distribute your User Content solely to operate, provide, and improve the Service, including showing your published card to anyone with its link. This license ends when you delete the User Content or your account, except for copies retained as required by law or in routine backups.
  3. Public Cards. Published cards are public by design. Anyone with the link or QR code can view, save, and share the information on your card. Only publish information you are comfortable making public.
  4. You Must Have Rights to the Content You Post. You are solely responsible for your User Content. By adding User Content to the Service, you represent and warrant that: (a) you own it or have the rights and permissions needed to use it on the Service, including the right to use any person's likeness, name, logo or trademark shown on your card; (b) it does not infringe, misappropriate, or violate any third-party right, or slander, defame, or invade the privacy of any person; and (c) it is not objectionable, profane, pornographic, harassing, threatening, hateful, misleading, or otherwise inappropriate.
  5. Removal of Content. We are under no obligation to monitor User Content, but we may at any time and without prior notice screen, remove, unpublish, or block any User Content or card that in our sole judgment violates these Terms, is alleged to violate the rights of third parties, or is otherwise objectionable.

9. Prohibited Conduct

BY USING THE SERVICE, YOU AGREE NOT TO:

  1. use the Service for any illegal purpose or in violation of any local, state, national, or international law;
  2. impersonate any person or entity, claim a false affiliation or identity, or create a card for someone else without their permission;
  3. use a card for phishing, spam, scams, malware distribution, or links to such content;
  4. harass, threaten, demean, bully, or otherwise harm any other person;
  5. violate, or encourage others to violate, any right of a third party, including any intellectual property right;
  6. access, scrape, or otherwise use any portion of the Service through automated means other than those provided by ProIntro;
  7. interfere with security-related features of the Service, or reverse engineer any portion of the Service except as expressly permitted by applicable law;
  8. interfere with the operation of the Service, including by uploading malicious code or disrupting any network, equipment, or server connected to the Service;
  9. sell or otherwise transfer your account, username, or the access granted under these Terms; or
  10. attempt, assist, or permit any person to do any of the above.

10. Intellectual Property Rights Protection

ProIntro respects the intellectual property rights of others and asks users of the Service to do the same. We comply with the provisions of the Digital Millennium Copyright Act applicable to Internet service providers (17 U.S.C. § 512). If you believe content on the Service infringes a right you own or control, send a written notice to our Designated Agent:

Postcrafts Pte. Ltd.
Attn: Legal Department (IP Notification)
Email: support@prointro.com

Your notice must include:

  1. an electronic or physical signature of the person authorized to act on behalf of the owner of the right being infringed;
  2. a description of the copyrighted work or other intellectual property right that you claim has been infringed;
  3. a description of the material that you claim is infringing and where it is located on the Service (e.g. the card URL);
  4. your address, telephone number, and e-mail address;
  5. a statement that you have a good faith belief that the use is not authorized by the rights owner, its agent, or the law; and
  6. a statement that the information in your notice is accurate and, under penalty of perjury, that you are the rights owner or authorized to act on their behalf.

We may share your notice with the user alleged to have infringed. We will remove or disable access to material we believe in good faith to be infringing and, in appropriate circumstances, terminate the accounts of repeat infringers. If your content was removed and you believe this was a mistake, you may send a counter notification to the same address in accordance with 17 U.S.C. § 512(g).

11. Modification of Terms

We may, from time to time, change these Terms. Revisions will be effective immediately except that, for existing users, material revisions will be effective 30 days after posting or notice to you of the revisions unless otherwise stated. If you do not agree to the modified Terms, you should stop using the Service and delete your account.

12. Term, Termination, and Modification of the Service

  1. Term. These Terms are effective when you accept them or first access or use the Service, and last until terminated as described below.
  2. Termination. ProIntro may, in its sole discretion, suspend or terminate your account or unpublish your cards, effective immediately upon notice to you, for violations of these Terms; fraudulent, illegal, or unauthorized use of the Service; conduct that poses security risks or liability concerns; or to comply with applicable law. You may delete your cards at any time from your dashboard, and you may terminate your account by contacting us at support@prointro.com.
  3. Effect of Termination. Upon termination: (a) your license rights end and you must stop using the Service; (b) your published cards will no longer be available; and (c) you must pay any amount that was due prior to termination. Sections 5.3, 6, 12.3, and 13 through 17 survive termination. If your account was terminated for a breach of these Terms, you may not create a new account.
  4. Modification of the Service. ProIntro may modify or discontinue all or any part of the Service at any time, temporarily or permanently. ProIntro will have no liability for any change to the Service or any suspension or termination of your access to it.

13. Indemnity

To the fullest extent permitted by law, you will defend and indemnify ProIntro, HeadshotPro, their affiliates and their respective shareholders, directors, officers, employees, and agents (the "ProIntro Entities") from and against every claim brought by a third party, and any related liability, damage, loss, and expense, including attorneys' fees and costs, arising out of or connected with: (1) your misuse of the Service; (2) your violation of these Terms or any applicable law; (3) your violation of any third-party right, including through your User Content; or (4) any dispute between you and any third party.

14. Disclaimers; No Warranties

THE SERVICE AND ALL MATERIALS AND CONTENT AVAILABLE THROUGH THE SERVICE ARE PROVIDED "AS IS" AND ON AN "AS AVAILABLE" BASIS. PROINTRO DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. PROINTRO DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR FREE OF ERRORS, OR THAT YOUR CARD WILL ALWAYS BE AVAILABLE. YOU ARE RESPONSIBLE FOR KEEPING YOUR OWN COPIES OF ANY INFORMATION YOU ADD TO THE SERVICE. THESE DISCLAIMERS APPLY TO THE FULLEST EXTENT PERMITTED BY LAW.

15. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE PROINTRO ENTITIES BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, OR ANY OTHER INTANGIBLE LOSS) ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF, OR YOUR INABILITY TO ACCESS OR USE, THE SERVICE.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE AGGREGATE LIABILITY OF THE PROINTRO ENTITIES TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS IS LIMITED TO THE GREATER OF: (a) THE AMOUNT YOU HAVE PAID TO PROINTRO IN THE 12 MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM AND (b) US$100.

16. Dispute Resolution and Arbitration

  1. Generally. Except as described below, you and ProIntro agree that every dispute arising in connection with these Terms or the Service will be resolved through binding, individual arbitration. YOU AND PROINTRO ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION.
  2. Exceptions. Either party may: (a) bring an individual action in small claims court; (b) pursue an enforcement action through an applicable government agency; (c) seek injunctive relief in a court of law in aid of arbitration; or (d) file suit to address an intellectual property infringement claim.
  3. Opt-Out. You may opt out of this Section 16 within 30 days after you agree to these Terms by e-mailing support@prointro.com with the subject "Arbitration Opt-Out", stating your full legal name, the e-mail address associated with your account, and that you wish to opt out of arbitration.
  4. Arbitrator. Any arbitration is subject to Singapore law and will be administered by the Singapore International Arbitration Centre (SIAC) under its rules applicable to consumer disputes.
  5. Commencing Arbitration. Before initiating arbitration, a party must first send a written notice of the dispute to the other party describing the claim and the relief sought. The parties will make good faith efforts to resolve the claim directly for 30 days before either may commence arbitration.
  6. No Class Actions. YOU AND PROINTRO MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
  7. Enforceability. If this Section 16 is found to be unenforceable, or if you opt out, then this Section 16 will be null and void and the governing law and venue described in Section 17 will apply.

17. Miscellaneous

  1. General Terms. These Terms, including the Privacy Policy, are the entire agreement between you and ProIntro regarding your use of the Service. You may not assign these Terms without our prior written consent; we may assign them at any time. If any part of these Terms is held to be unenforceable, the remaining parts remain in full force and effect.
  2. Governing Law. These Terms are governed by the laws of Singapore, without regard to conflict of law principles.
  3. Privacy Policy. Please read the ProIntro Privacy Policy for information about how we collect, use, and store your personal information. It is incorporated into these Terms by this reference.
  4. Electronic Communications. By using the Service, you consent to receiving electronic communications from us, and agree that any notices we send you electronically satisfy any requirement that such communications be in writing.
  5. Contact Information. The Service is offered by Postcrafts Pte. Ltd., Singapore. You may contact us by e-mail at support@prointro.com.